Frequently Asked Questions
Your guide to shopping the latest in technology and computing.
Are all products at Alarabiya Computer genuine and under warranty?
Yes, we only sell 100% authentic electronic products sourced directly from authorized distributors. Every purchase includes a standard manufacturer warranty to ensure your peace of mind.
How long does shipping take for my order?
Standard shipping typically takes 2-5 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return and exchange policy?
We offer a 7-day return policy for items in their original, unopened packaging. If a product is found to be defective upon arrival, please contact our support team immediately for a replacement or refund.
Do you provide technical support for purchased hardware?
Absolutely. Our expert technical team is available to assist you with basic setup and troubleshooting for any laptops, desktops, or peripherals purchased through our store.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure online payment gateways and cash on delivery in select regions.
Can I request a custom PC build?
Yes, Alarabiya Computer specializes in custom configurations. You can contact our sales team with your specific requirements, and we will provide a quote for a tailored high-performance system.